FAQ

How do you respect my privacy and the security of my transactions?

Respecting your privacy is our top priority. We don’t have access to your credit card details, they are processed by Stripe, a trusted third-party that is certified Level 1 PCI DSS compliant. The Payment Card Industry Data Security Standard (PCI DSS) is a security standard for organizations that handle credit and debit card information. With Stripe, you are sure that all the PCI standards are met:
Maintain a secure network
Protect cardholder data
Maintain a vulnerability management program
Implement strong access control measures
Regularly monitor and test networks
Maintain an information security policy
We make every effort to ensure that your transaction will be secure and safe. We use the industry standard encryption protocol (SSL) to safeguard all of your personal information. You can check that by clicking on the padlock SSL padlock located on the left side of the address bar of your Internet browser, showing that your information is secured and cannot be accessed by any unauthorized individual.
Please refer to our Privacy Policy for more details.

What payment methods do you accept?

You can select your preferred payment method at checkout.  We use virtually all cards, such as Visa, MasterCard, American Express, and PayPal. You can pay only via our website.

I can’t wait! How do I place an order in your store?

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order, do so by going to the cart and clicking “CHECKOUT”. Follow the instructions by providing us with delivery information and select your preferred payment method for the goods.
Our digital products can be downloaded immediately from your order confirmation page as well as via the email we will send you. If you purchased a physical product, we will ship your package as soon as possible after you confirm your order.
Our support team is always happy to guide you at any step!

How can I activate my license to use your products?

Please follow the simple steps described in this short video to activate your license and quickly access your Cluster Capital product:
Video – Activate Your License